Misc

5 Ways to Maximize Your Mobility Investment

Infinite Peripherals
Infinite Peripherals   |   Posted January 08, 2020

Behind every phone and tablet, there is untapped potential. Getting the most out of your mobility investment can mean the difference between outpacing your competition or being left behind. There are many ways to expand the functionality of your devices to ensure you’re getting the most out of every mile.

Because scanning can be defined in many ways, understanding specific department needs and establishing metrics and criteria for ROI and TCO are critical first steps to maximizing your mobility investment. Ask yourself which devices will best maximize the efficiency of your existing workforce.

Once you’ve found the right device(s) for your specific workflows, you’re ready to tailor your device(s) to the specific job at hand. Additionally, be sure to consider the appropriate security tactics, ensure your investment is protected with suitable hardware encasement when necessary, and maximize device flexibility with modular case systems.

Here are five ways to maximize your mobility investment.

1. Find the right mobility solution

Turn regular phones and tablets into barcode scanners, RFID readers, and point of sale (POS) modules by choosing the right peripheral for your business needs. Selecting the right device for your phones and tablets is crucial to ensuring that you’re getting the most out of your mobile fleet. Whether your functional needs are payment processing, scanning, or both, the hardware you choose can make all the difference.

Scanning

If your employees are performing thousands of scans in a single shift, you’ll want to consider both the size and weight of your scanning device. If it’s too cumbersome or painful to use throughout the shift, you are likely to encounter significant obstacles in employee adoption, which can have severe consequences to your bottom line.

Similarly, if your employees are always on-the-go and need their hands free for various tasks throughout the day, you’ll want to consider the overall size of your hardware. Does it fit easily into employees’ pockets in a way that doesn’t impede their ability to move around comfortably? If so, then you’re on the right track to getting the most out of your mobile investment.

Payment

If you have specific POS needs, you’ll want to ensure you’re choosing a device that simplifies your process. Prioritizing ease of use and trainability is a must. Remember, the main objectives for any POS system are capturing sales and providing exceptional customer service. If your team does not feel comfortable using the device, that discomfort is likely to extend to your customers as well. Your mPOS should be simple to understand and easy to use with an intuitive interface, so it’s easy to get employees trained quickly and efficiently.

Whether you are a midsized business running credit cards or a large organization taking multiple forms of payment, choosing the right mPOS device will make achieving profitability simple and pain-free.

2. Tailor your device to the job at hand

It takes the right tool to get the job done properly—especially in specialty industries. When your business needs are unique, you’ll want to tailor your device to the job at hand. You can do this by working with software developers who will help you to integrate your fleet into your existing platforms.

This can mean a whole host of customizations like programming device buttons to perform specific tasks such as scanning or push-to-talk. Be sure to check that your device manufacturer offers an intuitive SDK so an internal or external software team can quickly and easily customize your devices.

3. Employ the right security tactics

Chances are, your devices contain and transfer sensitive data every day. Taking the proper security precautions can make all the difference when it comes to profitability. That’s why it is crucial to employ the right security tactics.

When it comes to gaining access to the device itself, two-factor authentication, fingerprint scanners, and even iris scanners can be utilized for secure access. Be sure to check to see if your fleet possesses one or more of these capabilities.

When it comes to mobile point of sale, there are a whole host of security considerations. Ensure your payments are protected. Check to see which security certifications your device(s) meet.

An SRED compliant device, for example, encrypts sensitive payment information immediately upon being entered at the point of acceptance. This is just one example of how security technology can be incredibly effective at lowering compliance costs and reducing merchant risk.

4. Protect your hardware

This may seem like a no-brainer, but protecting your hardware from the elements is one of the easiest ways to extend the life of your fleet. Purchasing ruggedized or industrial-grade devices at the outset is an easy way to overcome this obstacle. If your devices aren’t ruggedized, a high-quality, hardware case provides additional protection from drops and everyday handling.

A word of caution here, protecting your device only maximizes your mobility investment if it doesn’t impede the functionality or hamper day-to-day use. A great example of a device protection product that won’t reduce functionality is the OtterBox uniVERSE Case System, which provides enterprise-level protection for many scanning and payment devices.

5. Modularity brings flexibility

For some businesses, being able to switch seamlessly between scanning and payment devices is just as important as choosing the right device in the first place. The OtterBox uniVERSE Case System again tops our list in the flexibility department because it allows employees to securely attach and detach modules such as scanners and card readers seamlessly all while protecting your investment. Products like the OtterBox uniVERSE Case System are helping to make mobile form factor less limiting for enterprise mobile solutions.